Delivery and returns
Delivery
- Free standard delivery on every UK order.
- We dispatch orders within 1–2 working days (Monday to Friday, not bank holidays).
- Once dispatched, delivery usually takes 2–4 working days.
- We'll email you when your order is on its way, with tracking details where available.
- We only deliver within the UK at the moment.
Couriers can be slower during busy periods such as Black Friday and Christmas, so please allow a little extra time.
Returns
You have 30 days from the day your order arrives to return it. That includes sale items, Black Friday and Cyber Monday included.
For hygiene reasons, face masks can't be returned unless they're faulty.
How to return something
- Email support@beebizco.com with your order number and the item(s) you'd like to return.
- We'll send you a returns label and instructions.
- Pack the item unworn and unwashed, with the tags still on, in its original packaging, with your order confirmation or proof of purchase.
Please don't send anything back without contacting us first, as we can't process returns we weren't expecting.
Returns address: Beebizco, 138 Wisbech Road, Littleport, Ely, CB6 1GJ.
Refunds
Once your return arrives, we'll check it and let you know whether your refund is approved. Approved refunds go back to your original payment method within 10 working days. Your bank may take a few extra days to show it.
Need a different size or colour?
The quickest way is to return the original for a refund and place a new order for the one you want. Our size guide can help you pick.
Faulty, damaged or wrong item?
Check your order when it arrives. If anything is faulty, damaged or not what you ordered, email support@beebizco.com straight away and we'll put it right.
None of this affects your statutory rights. Read the full shipping policy and refund policy.